Payment & shipping
No surprises at checkout.
You see the price before we start, and you pay only when the work is done — through a secure Square invoice.
How payment works
Ship or drop off your device
Walk in, or ship it to our Seattle workshop. Inbound shipping is on you — use any carrier you like.
Free diagnosis
We find the fault and email you a clear, itemised quote. Nothing is charged at this stage.
You approve the quote
Reply to approve and we start work. Decline and we ship it back — you only pay return shipping.
Pay your Square invoice
When the repair is done, we send a secure Square invoice by email or text. Pay online in a couple of taps.
We ship it back
Once paid, your device goes back to you and we email the tracking number. Local customers can pick up instead.
Ways to pay
Invoices are processed securely by Square. We never see or store your card details.
- Credit and debit cards
- Apple Pay and Google Pay
- Cash App Pay
- Bank transfer (ACH)
- PayPal (on request)
Payment is due on completion, before your device is shipped back or collected.
Return shipping
A flat return-shipping fee is added to your final invoice. Local pickup in Seattle is free.
- Laptop, tablet, or small device
- $15
- Desktop or tower PC
- $25
Shipping to us
Send your device to 4520 7th Ave NE G04, Seattle, WA 98105. Use a padded box and include a note with your name, email, and a short description of the problem. Back up anything irreplaceable before you ship.
Tell us you're sending a deviceReady to get it fixed?
Tell us what's wrong. We'll diagnose it free and give you an honest quote. No commitment required.
Open 24 / 7 · Free diagnostics · Honest pricing